Hurricane Helene made landfall in the U.S. at 11:10pm EDT Sept. 26 (2024-09-27t03:10Z) near Tallahassee, Florida, and we’ve been watching it in the Trinocular Internet Outage system.
Flordia Internet infrasructure appears to have done quite well, with relatively few Internet outages. Here is the view 4.5 hours after landfall, at 3:40am EDT Sept. 27 (2024-09-27t07:40Z), when the eye was already over southern Georgia:
However, storm damange resulted in many outages across Georgia at daybreak. Here is 11 hours after landfall, at 6am EDT Sept 27 (2024-09-27t10:00):
Fortunately the Internet infrastructure in Georgia was quick to recover, suggesting most Internet outages were power loss. We wish the best for those in Kentucky, and for those with physical storm damage and coping with flooding.
The AP reports “A statement from the country’s Telecommunication Regulatory Commission said they were unable to ensure service after their data center was attacked Thursday by demonstrators, who set fire to some equipment. The Associated Press was not able to independently verify this.” However, the near-complete outage observed by Trinocular (as seen in the figures above) seems inconsistent with problems at a single datacenter.
Update July 19, 22:28Z:ISOC Pulse has a post about this outage, and reports that “In a press event on 18 July, Bangladesh minister for posts, telecommunications, and information technology, Zunaid Ahmed Palak confirmed that the government had ordered the shutdown. “
To add about the root cause, the Deccan Heraldpublished an article from Reuters quoting Zunaid Ahmed Palak, junior information technology minister, as saying to reporters: “Mobile internet has been temporarily suspended due to various rumors and the unstable situation created…. on social media” on July 18. Today, Reuters quoted Palak as saying that “broadband internet would be restored by Tuesday night but [he] did not comment on mobile internet”. This statement is consistent with the country-wide outage we observed, and the prior statement suggests the outage was a request of the government.
Update July 24, 13:00Z (19:00 in Bangladesh): It looks like nearly all Bangladeshi networks are now back online.
Update July 25:The July 25 episode of The Briefing, an Australian news podcast, discussed the Bangladeshi outage and its impact, interviewing us about what we saw.
Hurricane Beryl made landfall in Texas around 2024-07-08 at 3:17am local time (CDT) (8:17 UTC). We see a fair number of Internet outages in the Huston area, presumably as people lost power due to flooding.
Compared to our view of Hurricane Harvey in 2017 in our blog and web, Beryl looks much less severe–we see fewer areas where most Internet acccess is out (as shown by red circles).
Starting on April 21, 2024, we observed a large Internet outage in the country Georgia. More than half the IP blocks in large parts of the country have become unreachable from the U.S., with the problem persisting for several days so far.
Serious Internet outages in Ivory Coast, beginning 2024-03-1409:00Z.
Fortunately some locations were able to partially recover from the problems, presumably by routing through different paths:
Lagos, Nigeria showed outages starting at 2024-03-14t08:00Z, with a partial recovery around t15:00Z.
The root cause for these outages is likely a problems in multiple undersea telecommunication cables, as has been reported in the Washington Post and the Guardian, among other places.
News reports indicate that Spectrum had a cable cut.
Trinocular showed an outage from 8:40am to 1:05pm (mountain time zone), with an smaller initial outage starting at 7am (2023-11-04t15:40 to t20:00 UTC, possibly starting at 14:00 UTC). This outage was quite severe, affecting more than 40% of the local networks that we monitor.
Cable cuts are hard to deal with, and we’re happy that they were able to restore service relatively quickly!
Trinocular outages in Florida at 6:13pm EDT (22:13Z). Circle area is proportional to the number of networks that are out in each 0.5×0.5 degree geographic grid cell, the color is the percentage of networks that are out.
It’s big! Maybe 30% of Toronto and southern Ontario networks, plus a lot of outages in New Brunswick.
Ontario:
Internet outages in Ontario, Canada. The largest circle represents about 6500 /24 network blocks down near Toronto, about 30% of the /24 blocks in that area. See details on our outage website.
New Brunswick:
Internet outages in New Brunswick, Canada. The largest circle here represents 196 /24 network blocks down near Moncton, more than 45% of the /24 blocks there. The red circles are areas where most or all network blocks are currently out. See details on our outage website.
An update: Newfoundland also sees a lot of outages. Quebec looks in pretty good shape, though.
And it’s lasting a long time. It looks like it started at 5am Eastern time (2022-07-08t09:00Z), it it has lasted 9.5 hours so far!
We wish Rogers personnel and our Canadian neighbors the best.
Update at 2022-07-09t06:15Z (2:15am Eastern time): Toronto is doing much better, with “only” 10% of blocks unreachable (22808 of 21.5k in the 43.8N,79.3W 0.5 grid cell). New Brunswick and Newfoundland still look the same, with outages in about 50% of blocks.
Update at 2022-07-09t21:10Z (5:10pm Eastern time): It looks like many Rogers networks recovered at 2022-07-09t05:15Z (1:15am Eastern time). This includes all of New Brunswick and Newfoundland and most of Ontario. Trinocular has about a one-hour delay while it computes results, so I did not see this result when I checked in the prior update–I needed to wait 15 minutes more.
A change in Internet use seen in Malaysia on 2020-04-02, present in our Covid-WFH data but discovered through our website.
From the abstract:
The Covid-19 pandemic disrupted the world as businesses and schools shifted to work-from-home (WFH), and comprehensive maps have helped visualize how those policies changed over time and in different places. We recently developed algorithms that infer the onset of WFH based on changes in observed Internet usage. Measurements of WFH are important to evaluate how effectively policies are implemented and followed, or to confirm policies in countries with less transparent journalism.This paper describes a web-based visualization system for measurements of Covid-19-induced WFH. We build on a web-based world map, showing a geographic grid of observations about WFH. We extend typical map interaction (zoom and pan, plus animation over time) with two new forms of pop-up information that allow users to drill-down to investigate our underlying data.We use sparklines to show changes over the first 6 months of 2020 for a given location, supporting identification and navigation to hot spots. Alternatively, users can report particular networks (Internet Service Providers) that show WFH on a given day.We show that these tools help us relate our observations to news reports of Covid-19-induced changes and, in some cases, lockdowns due to other causes. Our visualization is publicly available at https://covid.ant.isi.edu, as is our underlying data.
