Large Canadian Internet Outage

News reports (for example, at the Verge and Slashdot) mention a large outage in Rogers, a major Canadian telecommunications provider.

We see lots of evidence for this in our Internet outage detection system.

It’s big! Maybe 30% of Toronto and southern Ontario networks, plus a lot of outages in New Brunswick.


Internet outages in Ontario, Canada. The largest circle represents about 6500 /24 network blocks down near Toronto, about 30% of the /24 blocks in that area. See details on our outage website.

New Brunswick:

Internet outages in New Brunswick, Canada. The largest circle here represents 196 /24 network blocks down near Moncton, more than 45% of the /24 blocks there. The red circles are areas where most or all network blocks are currently out. See details on our outage website.

An update: Newfoundland also sees a lot of outages. Quebec looks in pretty good shape, though.

And it’s lasting a long time. It looks like it started at 5am Eastern time (2022-07-08t09:00Z), it it has lasted 9.5 hours so far!

We wish Rogers personnel and our Canadian neighbors the best.

Update at 2022-07-09t06:15Z (2:15am Eastern time): Toronto is doing much better, with “only” 10% of blocks unreachable (22808 of 21.5k in the 43.8N,79.3W 0.5 grid cell). New Brunswick and Newfoundland still look the same, with outages in about 50% of blocks.

Update at 2022-07-09t21:10Z (5:10pm Eastern time): It looks like many Rogers networks recovered at 2022-07-09t05:15Z (1:15am Eastern time). This includes all of New Brunswick and Newfoundland and most of Ontario. Trinocular has about a one-hour delay while it computes results, so I did not see this result when I checked in the prior update–I needed to wait 15 minutes more.


congratulations to Erica Stutz for her summer undergraduate internship

Erica Stutz completed her summer undergraduate research internship at ISI this summer, working with John Heidemann, Yuri Pradkin, and Xiao Song on her project “Visualizing COVID-19 Work-from-Home”.

In this project, Erica developed a new Covid-19 Work-From-Home website combinng Xiao WFH data with our existing outage website, and adding new interactive drill-down methods to display additional information to the user.

Visulizing Covid-19 work-from-home: here we look at China, Korea, and Japan and pop-up information about Laiwu, China. The popup shows WFH behavior for that location for the first 6 months of 2020.

We hope Erica’s new website makes it easier to evaluate COVID-19 WFH changes, and we look forward to continue to work with Erica on this topic.

Erica worked virtually at USC/ISI in summer 2021 as part of the (ISI Research Experiences for Undergraduates. We thank Jelena Mirkovic (PI) for coordinating the second year of this great program, and NSF for support through award #2051101.


network outages in Louisiana with Hurricane Ida

We’ve been watching the situation in Louisiana develop with Hurricane Ida with our Trinocular Internet outage detection system.

Internet outages in Louisiana at 8:30pm Sunday evening August 29, corresponding to Hurricane Ida’s landfall.

Data as of 2021-08-30t01:30Z, which is 8:30pm Sunday night August 29 in New Orleans, shows about half of the networks in the New Orleans area being unreachable (mostly IPv4 home networks). Following shortly after landfall, these outages correspond with news reports about widespread power loss. Current data is appearing on our Internet outage map.

We wish the residents of Louisiana the best and hope for a rapid recovery.