The AP reports “A statement from the country’s Telecommunication Regulatory Commission said they were unable to ensure service after their data center was attacked Thursday by demonstrators, who set fire to some equipment. The Associated Press was not able to independently verify this.” However, the near-complete outage observed by Trinocular (as seen in the figures above) seems inconsistent with problems at a single datacenter.
Update July 19, 22:28Z:ISOC Pulse has a post about this outage, and reports that “In a press event on 18 July, Bangladesh minister for posts, telecommunications, and information technology, Zunaid Ahmed Palak confirmed that the government had ordered the shutdown. “
To add about the root cause, the Deccan Heraldpublished an article from Reuters quoting Zunaid Ahmed Palak, junior information technology minister, as saying to reporters: “Mobile internet has been temporarily suspended due to various rumors and the unstable situation created…. on social media” on July 18. Today, Reuters quoted Palak as saying that “broadband internet would be restored by Tuesday night but [he] did not comment on mobile internet”. This statement is consistent with the country-wide outage we observed, and the prior statement suggests the outage was a request of the government.
Update July 24, 13:00Z (19:00 in Bangladesh): It looks like nearly all Bangladeshi networks are now back online.
Update July 25:The July 25 episode of The Briefing, an Australian news podcast, discussed the Bangladeshi outage and its impact, interviewing us about what we saw.